Peakto Connect Issue - Checking Custom Domain Accessibility is failing

Peakto Connect Issue - Checking Custom Domain Accessibility is failing

Hi all,
When I try to use the Share button on Peakto, the server seems to work, saying "My workspace is accessible locally as well as online."

However, when I click "Open in Web browser" I get the error on the webpage "Could not reach the server".

When I click "Generate Report..." I get this:



How do I fix the "Checking Custom Domain Accessibility" issue? I've searched everywhere online and can't find anything about it.

Thanks for any help.