Peakto Face Clustering barely works

Peakto Face Clustering barely works

I can't imagine that I am doing something wrong but Face Clustering barely works at all. I have 100's of photos of the same people yet it only shows a very small amount. I have manually re-run the AI analysis a few times, rebooted, etc. and there is no improvement. If you right click on a source, there are several options that seem to conflict: Compute missing faces, Run AI face analysis, Complete face analysis ..... REALLY ??? Which one do I choose? Is there no comprehensive Help document? This is so frustrating!! 

My current opinion is ... don't release the software until it is 90% functional. At the moment, I am so close to asking for a refund and not using PeakTo again. It is not reliable.