How to activate the Developer Menu?

How to activate the Developer Menu?

Since v1.7, Peakto contains a new option that allows to unlock some additional menus that are useful when interacting with CYME support.

If our support asks you to unlock the developer mode, please do the following:
- Open the Peakto Preferences (Peakto -> Settings)
- In the General tab, activate the "Show Developer Menu" option
 
- Follow the instructions of the support agent to gather some additional data. The Developer menu is available in some contextual menus such as the Source menu or the Representation menu
The Source contextual menu


    • Related Articles

    • Comment envoyer votre Identifiant de machine lorsque le support vous le demande

      Parfois, nous devons être en mesure de vous trouver dans notre base de données d'essai pendant que vous testez encore Peakto, par exemple lorsque vous essayez de prolonger la période d'essai. Parce que nous ne demandons pas d'e-mail lors du démarrage ...
    • How to send your machine ID when the support asks for it

      Sometimes, we need to be able to find you in our trial database while you are still testing Peakto, e.g when trying to extend the trial period. Because we do not ask for an email when starting a trial, the only identification we have is the ID of ...
    • How to send a log file when our supports requests it?

      From our Support team: Sometimes, we need to understand what went wrong in a conversion process (Avalanche) or an ingestion process (Peakto), and we will ask you to send us a log file. This file contains information printed out by Avalanche/peakto ...
    • How to send the Aperture database if the support asks for it ?

      Aperture libraries can be very big and sometimes contain images. In some situations, it would be useful for our support team to be able to simulate Avalanche running on your own data. Luckily, you don't have to send any image to let us do that. We ...
    • How to send a C1 database when the support asks for it.

      In some situations, it is very useful to be able to access a C1 catalog when a customer encounters an issue. This note explains how to send the C1 database if someone from the team asks for it. First of all, a C1 database is NOT a catalog. It does ...